Saudi Hajj ministry expands AI tools for pilgrim services
Saudi Arabia's Ministry of Hajj and Umrah is expanding its use of artificial intelligence, with Nusuk AI and the Digital Mutawwif service guiding millions of pilgrims in over 180 languages.
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آخر تحديث: 21 Sep 2026, 11:04 AM (بتوقيت السعودية)
Saudi Arabia's Ministry of Hajj and Umrah is expanding its use of artificial intelligence, with Nusuk AI and the Digital Mutawwif service guiding millions of pilgrims in over 180 languages.
Saudi Arabia has opened an early registration-of-interest process for international pilgrims planning Hajj 2027 through the official Nusuk Hajj platform.
Saudi Arabia's Nusuk pilgrimage platform has passed 51 million users worldwide, adding offline access, more than 100 services in 25 languages and safeguards against booking fraud.
Saudi Public Security has reiterated that Hajj and Umrah service firms face fines of up to SR100,000 for failing to report pilgrims who overstay their authorised period in the Kingdom.
Saudi Arabia's Ministry of Hajj and Umrah has begun early coordination meetings with Hajj affairs offices from more than 75 countries ahead of the 2027 season, covering quotas, contracts and digital procedures.
King Abdulaziz International Airport in Jeddah, the main gateway for Hajj and Umrah pilgrims, has reached Level 4 of ACI's five-stage customer experience accreditation.