Jeddah's pilgrim gateway airport earns ACI Level 4 service rating
King Abdulaziz International Airport in Jeddah, the main gateway for Hajj and Umrah pilgrims, has reached Level 4 of ACI's five-stage customer experience accreditation.
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Sixth Hajj Conference and Exhibition set for Jeddah in November
Saudi Arabia will host the sixth Hajj and Umrah Services Conference and Exhibition in Jeddah from November 8 to 11, 2026, gathering officials and industry leaders from more than 95 countries around themes of innovation and sustainability.
Flyadeal launches direct Madinah-Karachi flights for pilgrims
Saudi low-cost carrier flyadeal has launched twice-weekly direct flights between Madinah and Karachi, giving Pakistani pilgrims a nonstop route to the city of the Prophet's Mosque.
Saudi Ministry expands AI tools to guide Hajj and Umrah pilgrims
The Saudi Ministry of Hajj and Umrah is expanding artificial intelligence for pilgrims, including the multilingual Nusuk AI assistant and a Digital Mutawwif that guides the rites and counts Tawaf and Sa'i rounds.
Prophet's Mosque launches digital platform for crowds and navigation
Saudi Arabia has launched a digital platform for the Prophet's Mosque in Madinah offering real-time crowd tracking, prayer-area occupancy updates and an interactive map with more than 950 points of interest.
Saudi rail carries 83 million passengers as Haramain line grows
Saudi Arabia's rail network carried over 83 million passengers in the first half of 2026, up 16 percent, with the Haramain High-Speed Railway serving around 3.6 million pilgrims and travellers between Makkah and Madinah.